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Service & Support

RELAX, at Advantage Label we have several plans ready to be customized to meet your specific needs.
ONSITE
- Available 24 hours per day, 7 days a week
- Primary service technician promotes familiarity with your equipment
- Tailored spare parts inventory
- Continuous repair effort - We do not leave until printer is fixed or a plan is in place
- Discount service rate on equipment not under contract for Advantage Customers
- Includes pre-scheduled visits for preventive maintenance
- RF & Wireless Site Surveys
- Factory authorized service
DEPOT
- Ship your printer to our facility for repair
- Loaner printer programs available
TRAINING AND INSTALLATION
- On-site or at our facility
- Tailored to your people and your needs
PREVENTIVE MAINTENANCE
- Pre-scheduled and resulting in the best possible print quality and hardware life
- Want to do your best to ensure the best possible print quality and printhead life? Take 2 minutes to see the simple and easy steps you can take on your own: Thermal Transfer Preventive Maintenance Video
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(click here for EASYLABEL software support) |
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(click here to submit a support ticket) |
Call our Technical Service & Support Manager, Rod Quick, for help with all your tech. issues, 800-260-0939
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