Service & Tech Support

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Equipment and Software Support, When You Need It

Our goal is to provide the best in service and technical support. In fact, we offer FREE phone support, just call us at 800-260-0939.  During the call we have the ability to utilize Remote Desktop Support  (powered by Techinline) which in many cases can save you time and cost.

From training and installation to troubleshooting and repair of label printers, applicators, small character CIJ (continuous ink jet) and large character high resolution ink jet, our team is here to serve. You can rely on a technical support staff that includes four full-time factory-trained and certified individuals focused on finding the most effective solution for you.

We Sell & Support Leibinger small character inkjet exclusively.  Please contact us for Authorized Leibinger service in Ohio, Indiana & Michigan.

Onsite

  • Continuous repair effort – we do not leave until printer is fixed or a plan is in place
  • Discount service rate on equipment not under contract for Advantage Label customers for labeling equipment
  • Includes pre-scheduled visits for preventive maintenance
  • RF & Wireless Site Surveys
  • Factory authorized & certified service
  • Onsite appointments available when you need us, first, second or 3rd shifts

Printer Repair Depot

  • Ship your printer to our facility for repair
  • Loaner printer programs available

Training & Installation

  • On-site or at our facility training
  • Tailored to your people and your needs
  • Installation of your label solutions and training for your team

Preventative Maintenance

  • Pre-scheduled appointments deliver the best possible print quality, hardware life, and uptime
  • Want to do your best to ensure the best possible print quality and print head life? Take 2 minutes to see the simple and easy steps you can take on your own:

Contact our Technical Support

Existing customers, you can create a service ticket by clicking the button below.

If you have a technical question, but to not need to support a ticket, please call or use the form below:

Phone: 1-616-656-1900
Toll Free: 1-800-260-0939

Or existing customers, create a service ticket now.

Create Service Ticket

Have Questions or Want to Get Started?

We invite you to see the difference Advantage Label can make for your business.
Call Us at 1-800-260-0939 or Contact Us today.